Many players have questions about Wildz casino before they deposit their first euro — here are the honest answers.
Before You Start
- Ensure you are at least 18 years old and gambling is legal in your jurisdiction.
- Have a valid email address and phone number for verification.
- Prepare a government-issued ID for KYC checks.
- Choose a payment method that suits your needs — credit cards, e-wallets, and bank transfers are accepted.
- Set a budget and time limit to gamble responsibly.
- Familiarize yourself with the bonus terms, especially wagering requirements.
Creating Your Account
- Visit the casino website and click the “Sign Up” button.
- Fill in your personal details: full name, date of birth, email, and address.
- Create a username and a strong password (mix of letters, numbers, and symbols).
- Select your preferred currency and enter any bonus code if available.
- Agree to the terms and conditions and complete the registration.
- Verify your email by clicking the link sent to your inbox.
How Wagering Works
Wagering requirements determine how many times you must play through a bonus before withdrawing winnings. For example, if you receive a €100 bonus with a 35x wagering requirement, you need to place bets totaling €3,500 (100 × 35) before cashing out. The contribution of different games varies: slots typically count 100%, while table games may count only 10-20%.
Detailed calculation: Suppose you deposit €50 and get a 100% bonus up to €100. You receive €50 bonus. Wagering is 35x (bonus only). Required turnover = €50 × 35 = €1,750. If you play slots (100% contribution), each €1 bet reduces the remaining requirement by €1. If you play blackjack (10% contribution), a €100 bet only counts €10 toward the requirement.
Important: Always check the expiration period of the bonus and the maximum bet allowed during wagering.
Is It Safe?
The casino holds a license from the Malta Gaming Authority (MGA), ensuring strict regulatory oversight. All transactions are encrypted using SSL technology. Player funds are kept in segregated accounts. The casino promotes responsible gambling and offers self-exclusion tools. Note: Winnings from this casino are generally tax-free for players in Malta-licensed jurisdictions, but check your local tax laws.
Financial Operations
Deposits are instant for most methods. Withdrawals are processed within 24-72 hours after verification. Minimum deposit is €10, minimum withdrawal is €20. The casino charges no fees, but your payment provider may. Always verify your account before requesting a withdrawal to avoid delays.
Worth Knowing
| Transaction Type | Speed | Typical Limit |
|---|---|---|
| Deposit via Credit Card | Instant | €10 – €5,000 |
| Deposit via E-Wallet | Instant | €10 – €10,000 |
| Withdrawal via Bank Transfer | 1-3 business days | €20 – €5,000 |
| Withdrawal via E-Wallet | 24 hours | €20 – €5,000 |
Support Guide
Need help? Here are common scenarios and solutions:
- Login issues: Clear your browser cache or reset your password via the “Forgot Password” link.
- Bonus not credited: Ensure you entered the bonus code correctly and met the minimum deposit requirement.
- Withdrawal pending: Verify your documents first, then contact support if it exceeds the stated processing time.
- Game not loading: Update your browser or try a different device. Enable JavaScript and Flash if needed.
- Account locked: Contact customer support to verify your identity and resolve any issues.
- Problem with live chat: Try email or phone support as alternatives.
Common Questions
How long does the verification process take?
Typically 24-48 hours after submitting your documents.
Can I change my currency after registration?
No, currency selection is final. Contact support only in exceptional cases.
Are there any fees for deposits or withdrawals?
The casino does not charge fees, but your bank or e-wallet may impose their own.
What is the maximum bet allowed when wagering a bonus?
The standard maximum is €5 per spin or bet, unless stated otherwise in the bonus terms.
Can I play all games with bonus money?
No, some games are excluded or contribute less toward wagering requirements.
How do I self-exclude?
Go to the responsible gambling section in your account or contact customer support.
What happens if I don’t meet the wagering requirement in time?
The bonus and any associated winnings will be forfeited.
Start your gaming journey with confidence, knowing that clear rules and responsive support are just a click away. Always gamble responsibly and enjoy the experience.